You may return your shoes within 45 days of reciept for a full refund as long as the shoes are unworn and in the original box. We cannot accept worn shoes.
We're sorry, but we are not able to accept returns from other retailers. Only shoes purchased through this website can be approved for return.
If you have questions, you may contact Customer Service via email: firstname.lastname@example.org, or phone: 1-800-819-1901, Monday - Friday, 8:30am - 4:30 pm CST.
If you have a MUNRO CLOSET (used a password to set up an account), you get free shipping for your return. To print out your return authorization form (which we need so recieving can issue proper credit) and your UPS label, please Click Here.
If you orderd shoes as a GUEST, you will have to pay for your return shipping. You still need a return authorization form with your shoes so recieving can issue proper credit. Please have your order number ready. Submit Return Online